Returns and Refund Policy

Returns are only accepted within 30 days from date of delivery. All returns must be authorised by ESA with a Returns Authorisation Number. Books must be in their original condition for a full refund (less delivery). We will usually refund any money received from you using the same method originally used by you to pay for your purchase.


Return Address: COURIER ONLY
ESA Publications (NZ) Ltd
14/180 Montgomerie Road
Airport Oaks
Auckland 2022
Att: Returns Department